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A. Stevens
A. Stevens, Technician
Category: Printers
Satisfied Customers: 1557
Experience:  Have worked on various printers for 5+ years.
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Having trouble printing on cds on my Epson stylus photo R

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Having trouble printing on cds on my Epson stylus photo R 300
A. Stevens :

, I am A. Stevens here to help with your question!

A. Stevens :

Could you tell me, what type of computer do you have the Epson printer hooked up to?

A. Stevens :

Windows, Mac?

A. Stevens :

Maybe the first thing to try is to reinstall the software being used to print.

Customer:

Customer:

I TRIED THAT IT IT MADE NO DIFFERANCE

Customer:

Windows

Customer:

Any other ideas?

A. Stevens :

Thanks info

A. Stevens :

sorry about the delayed responrse

A. Stevens :

How long ago had you purchased the unit?

Customer:

four or five years and its worked perfectly!

Customer:

normal printing is fine

A. Stevens :

I see

A. Stevens :

Let me research the disc component bit and see what I can come up wit .

Customer:

ok

Customer:

Thank you

A. Stevens :

Could you tell me what operating system you have?

A. Stevens :

Windows XP, Windows 7 perhaps?

A. Stevens :

Give these steps a try:

A. Stevens :

Select Tray 2.

Note: If Tray 2 is not selected, the CD design will print in the wrong position.

Click Properties.

Under Paper Options, select the following settings:

Source: Manual

Type: CD/DVD or CD/DVD Premium Surface

Size: A4

Click OK, to close the Properties window, then click OK to close the Printer Settings window.

Click OK to print.

Customer:

Just trying Tray 2 and it works!!!

A. Stevens :

Great!

A. Stevens :

Glad it works.

A. Stevens :

I hope I was able to answer your question.

A. Stevens :

if you don't mind, please do rate my service with the smiley faces below.

A. Stevens :

I would really appreciate it :)

Customer:

Thank you it worked well

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