Printer Repair Questions? Ask IT Technicians for Answers ASAP
regret that suggested cleaning has not cured the problem and confirm again that all the cartridges are new. Any further ideas ?
Have tried all cleaning options to no avail. Have just printed newsheet from New York Times, both black and coloured text OK.
With regard to the Nozzle check printout all the coloures were fine and the small black cartridge but no printout for the larger PGBK cartridge !
And anything that needs the larger PGBK cartridge such as "Word" documents in black print or simple black copying results in a blank page.
Reluctant to dump this copier but as you know replacement printers are cheap enough, shall I give up this exercise ?
Unfortunately, except for business-grade workgroup printers, few modern printers are repairable, and fewer are worth repairing.
Most printers are now manufactured to a "replace not repair" standard. To understand why this is the case, consider the cold, hard, real-world cost of repairing a printer.
There's a two hour shop time minimum charge, with technician time at $US 100/hour. Then add parts - figure a $US 50 minimum for parts. The minimum cost of having a printer repaired is $US 250.
The rule of thumb for repair vs. replace is 2/3 of the cost of replacement. Therefore, if you can buy a new printer for $350 or less, you're better off with the new printer.