How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 906
Experience:  I am an MIT graduate with a Master of Science Degree in Electrical Engineering from UC Berkeley.
Type Your Printers Question Here...
Joel Kalman is online now

I have got a Canon Pixma 3250 series, and I am trying to sort

Customer Question

I have got a Canon Pixma 3250 series, and I am trying to sort the scanner out.
Firstly I am trying to scan A6 cards with calligraphic words on them, I have done
a set of 111, but for the Printer in Carmarthen he needs them scanned one at a time,
and obviously saved to a memory stick.
The first problem is that when they are scanned and show up on the preview screen,
there is a border around each one as you do it and it difficult to know on the flatbed
where is the best position to scan to get exactly the right spacing as it shows on the
card. If you print from the scan the lettering is huge about 20pt which I can't
understand at all .
Also when you place an A6 card in the top left position opposite the arrow it
doesn't seem to make any difference to the balance of space around it ,
and when I did the first few they were aligned to the left, and not centered as
in the original. This is really frustrating as I need to get good copies to be
printed on proper card.
I don't have a manual for scanning information so I am in the dark with this one.
Other than right clicking on the printer and click start scan.
Each card needs to have the same type of space around it regardless of the layout,
and the position then becomes clearer to read.
Submitted: 3 years ago.
Category: Printers
Expert:  Joel Kalman replied 3 years ago.
JoelK :

Hello. My name is ***** ***** I can help you solve your problem. My goal is to provide professional advice and excellent customer service.

JoelK :

rI can appreciate your problem. There is a lot of trial and error regarding placement on the glass. One thing that I can tell you that will make your task easier is that you should be able to initiate each scan from the printer rather than from you computer.

Expert:  Joel Kalman replied 3 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.