Printer Repair Questions? Ask IT Technicians for Answers ASAP
A Computerdoctor found that Error B200 means Printerhead. He then said that it cannot be repaired and I'd have to buy a new printer. All very well, but I have hardly any money and want to repair it myself with your help. Perhaps it means that they need to be cleaned? What does the printerhead look like? I've opened it and am looking at the packed in cartridges to the right.
On the front is a green and an orange light going on alternately.
Am glad you mailed again, as I'm a dummy on anything technical and had paid, but left unsatisfied.
Hoping you can assist.
Amazing how the printer suddenly gave off a tone....
What do you mean carriage should have moved over to you? Its always on the right to begin with and then moves over. Its on the right now.
Its about two months ago that this happened and as I remember I thought it needed a cartridge which I put and then discovered there was something else going on! Didin't know what to do. Sat on it, saved up and called this Computer doctor who did some things to it, maybe that's why it now stuck to the right.
What to do?
I opened it and suddenly saw there was a paperjam. Couldn't get part of the paper out. But was then able manually to move that part that holds the cartridges to and fro 5x.
On plugging in, it looked as if the printer was thinking about it all...but then suddenly came back to B200 and alternate flashing.
Don't know what its called. Its that grew flat bar to which, I think the print cartridges are attached and i just tried to move it...fingers covered with ink.
Its where the paper goes to get printed...it goes underneath this flat bar.
The cartridges are on the right again.
Oh, what I moved to the middle was the ink cartridges not a plastic strip, you didn't say. The link isn't inky at all.
OK, I pulled that to and fro 5x.
The bar under which the paper goes to be printed was inky.
Freddy, so glad you are helping me! I don't know what you mean by the carriage. The only item that moves to and fro are the cartridges held together. And underneath that or to the left side is this ribbon like plastic.
OK I'll clean the rubber strip on which the cartridges rest to the back. It consists of 8 or 9 blocks. It looks like rubber, its white-ish in colour. It wasn't inky. It was inky when I tried to pull the stuck paper out from it. But it doesn't budge. It would be great to be able to pull that piece of paper out from there. Perhaps its just a paper jam and the printer computer got it all wrong!
It's Wifi, so guess you can access it.
No is still blinking and showing that I need to unplug it and contact the service centre.
I do want to fix this...its a beaut of a glossy black PIXMA printer ...just a hitch after working brilliantly.
Well, I cleaned all the points as you said, filled the half empty cartridges and switched back on after 1 minute....and unfortunately...its a no..no. Still the same response.
How shall we do it?
Someone's just come to help me with a major job here in the office, for which I have to pay her, so I have to go and do that.It has to be ready this afternoon and I cant not do it. I will come back to you after that?
This beauty of a machine is four years old and am sad to let it go. Its got everything I wanted.
We've done our best.
So thanks and yes I'll leave an excellent rating for you!