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Richard, Engineer
Category: Printers
Satisfied Customers: 43460
Experience:  15 years consulting in the IT industry with Printing engineering
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I have just changed my broadband provider from to

Customer Question

I have just changed my broadband provider from virgin to bt. my network printer worked fine on the virgin hub, it wont work on the bt hub. I have put it back on the virgin hub ansd it works fine
Submitted: 3 years ago.
Category: Printers
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You will need to reinstall the printer again onto the new network.
If you tell me the make and model of the printer I can tell you the steps to do this.
Customer: replied 3 years ago.

Hi Richard its a Ricoh MPC4500 Multifunction copier/printer



Expert:  Richard replied 3 years ago.
Thanks Graham
Is it connecting wirelessly or via a network cable?