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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1158
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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New machine - different software Same problem - Paper Jam

This answer was rated:

New machine - different software
Same problem - Paper Jam - but there's no paper jam
Am going nuts
Kindest Regards ***** *****
***** ***** CPA
<span class="JA_chatAuthorName"CustomerSystems :

Hello and thank you for choosing JA for your support needs. Please do me a small favor. Remove the cord from the wall and from the back of the printer for 45 minutes. Oh, please remove and USB or other cables from the Printer. After 45 minutes, plug it all back in and it should be working as per normal.

<span class="JA_chatAuthorName"CustomerSystems :

Chime in after completing the above steps.

VanMagnus Systems and 6 other Printers Specialists are ready to help you
Thank you kindly for your Business.