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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My printer keeps telling me I am out of paper. I have turned

Customer Question

My printer keeps telling me I am out of paper. I have turned it off at the mains - my Wi-Fi is working, I have tried a different sort of paper weight but still it keeps telling me I am out of paper.
The paper feeds through the roll but nothing comes out on it? Any suggestions what is wrong with it?
Submitted: 2 years ago.
Category: Printers
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question!What make/model is the printer? I can try to look at the error codes to see if there is a fix you can do for it yourself, but based on your description it seems that the printer needs to be taken / sent in for service.