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arsufi2002, Technician
Category: Printers
Satisfied Customers: 1605
Experience:  Experience in all major branded printers
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Currently our printer, XP415, will only print 'photo' fashio

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Currently our printer, XP415, will only print 'photo' fashion, not ordinary printing - what should we do to get it back to printing normally?
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Can you tell me what you mean by photo fashion?

Customer: replied 2 years ago.

When I press the appropriate key to copy, the window comes up with photo paper and copies very slowly, which can be frustrating. It is now doing this.

You said printing before, now you are saying it is doing this with copies? Which is it doing? Is it connected wirelessly? If it is that can cause the slow speed when printing.
Customer: replied 2 years ago.

Sorry, the challenge is occurring when copying. It has been evident for quite some time, but now I have time to sit and sort it with your help.

Have you already tried unplugging it for 10-15 minutes? This can help clear the memory.
Customer: replied 2 years ago.

No. have checked with my husband and this has not been done. Shall I do this now and then try again and come back to you?

Please do.
Customer: replied 2 years ago.

HI, that did not work, it is still showing photo paper and copying very slowly!

On the machine itself have you tried going into the settings and changing the paper type?
Customer: replied 2 years ago.

Yes, and it flips back to photo paper when you press 'print'

Have you confirmed it when doing that? If not confirmed it will switch back to what it was.
Customer: replied 2 years ago.

Gone through all the procedures again and it is still showing photo paper before copying.

I apologize but I need to opt out and open this to all experts.
Customer: replied 2 years ago.

OK, go ahead! I will stay with you this end.

Hi, My name is ***** ***** of the experts in computer category. I would like to assist you with your issue and would be you next active expert
Before we start, could you tell, is it on Windows machine you have this issue? Do you face similar issue(slowness) while using copy function in printer? Please reply
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1605
Experience: Experience in all major branded printers
arsufi2002 and 2 other Printers Specialists are ready to help you