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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My XP-412 Performs all printing and scanning functions perfectly

Customer Question

My XP-412 Performs all printing and scanning functions perfectly but it doesn't connect to the Fax Machine. When I try to connect notices come up such as 'cannot find scanner'
and 'or error opening TWAIN session'.
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Do you mean this comes up when you try to scan? TWAIN is referring to the scanner and not fax.
If you are trying to fax how are you doing it? What version of windows or mac is on the computer?