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A. Stevens
A. Stevens, Technician
Category: Printers
Satisfied Customers: 1557
Experience:  Have worked on various printers for 5+ years.
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I have a printer communication error? Have checked plugs etc/

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I have a printer communication error?
Have checked plugs etc/ It was printing yesterday until I tried printing a bus timetable page off the net and it stuck.
Now it wont document to delete it to clear printer
Hi, I am A. Stevens here to help with your question! Could you advise what operating system you have? The normal solution for this is to stop and restart the printer spooling service, I can help you find where that is once I know your operating system
Customer: replied 2 years ago.
Kodak ESPC310 AiO XPS - is that what you mean?
I am using a Asus X550C laptop with Windows 8.1
Great thanks, ***** ***** for the Windows 8.1
So using the search function, can you locate "Services"
Once you locate Services, scroll on the list until you locate "Print Spooler" - right click on it and select Restart
Customer: replied 2 years ago.
Sorry Mr Stevens, I don't quite understand where to look - do you mean on the printer, in which case I cant find a search function. ?
Sorry, this would be on your laptop
Here is a video on how to do this (although it is from HP, this is actually just applied to Windows 8.1 and not HP specifically so no worries)
A. Stevens and other Printers Specialists are ready to help you
Customer: replied 2 years ago.
Oh wonderful, thank you for your help - it worked!!
I am new to this laptop and tech stuff.
I might be back as I am now grappling with an ipad! Being 70 has its excitements!!

Great! Glad it worked! If you do have another question please feel free to request me and I would be happy to help you!