How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5833
Experience:  B.Sc. Computer Science with Honors
Type Your Printers Question Here...
Michelle is online now

I have an Epson Stylus SX125. I recently installed Windows

This answer was rated:

I have an Epson Stylus SX125. I recently installed Windows 10 on my Desktop. However the printer is reported to be in error. The red light is flashing slowly. The operating system does not appear to recognise the printer in that although I can get the usual Epson screens for the printer management, there are no actual colours displayed for the cartridges. Could somebody help me please?
Hi, My name is ***** ***** i will be assisting youLet me know how is the printer connected to the computer..usb or wifi
Customer: replied 2 years ago.

connected directly with cable!

would it be fine if i remote connect to your computer and check the issue myself
Michelle and 2 other Printers Specialists are ready to help you
Customer: replied 2 years ago.


Customer: replied 2 years ago.

OK How do you want to connect?

i am listing the remote session link below click here agree to the disclaimerdownload and install\run the elsinore file..allow it to install

Issue Resolved via Remote Access