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KamilAnwar1, Technician
Category: Printers
Satisfied Customers: 6416
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My laptop recognises the printer but states that it is not

This answer was rated:

my laptop recognises the printer but states that it is not connected. The printer shows that it is on the same wifi stan simmonds.
May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 2 years ago.


I sent request for remote service. please accept it then follow steps here to connect with me.
Do you want to be assisted via instructions instead of remote?
KamilAnwar1 and 2 other Printers Specialists are ready to help you
Please click the link below and run/open the downloaded program:
Customer: replied 2 years ago.

I'm going round in circles please be more explicit stan

We need to connect so i can take a look at the issue directly. Please click on the link below; and open the program it downloads.
Customer: replied 2 years ago.

been informed code needs renewing

Click the link below and run/open it again: