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Richard, Engineer
Category: Printers
Satisfied Customers: 43466
Experience:  15 years consulting in the IT industry with Printing engineering
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I have a Canon iP4600 printer with a B200 service error. I

Customer Question

I have a Canon iP4600 printer with a B200 service error. I have tried switching on/off etc and have reinstalled the drivers but both lights stilolo flashing and printer will not print. I need a printer technician to answer please.
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
This is the mainboard that is faulting, it can be caused by a number of reasons so we will rule this out to confirm the root cause.
Can you do the following please and if after each step you still get the error , proceed to the next one and let me know the results
Step 1
Turn off the power
Open the panel
Turn on the power
Wait for print carriage to start moving to the left.
Let it go past half way
Before print carriage reaches left hand side shut the cover.
Leave the Printer turned on
Step 2:
Unplug the power cable.
Open the printer
Push the whole print head mechanic to the center
While the printer still open, plug the power and turn it ON.
When the printhead still moving and is going to the very LEFT, close the cover.
Wait until its boot up.
Step 3:
Take out all of the ink cartridges
Lift up the grey bar by where the ink goes
Left the print head in the middle of the printer all while the printer was off.
Step 4Clean the plastic head primers/cleaners themselves on the printer (the far right)
Then turn it on
Let me know if any of these steps resolve the error please.