How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Printers
Satisfied Customers: 43460
Experience:  15 years consulting in the IT industry with Printing engineering
Type Your Printers Question Here...
Richard is online now

Epson xp 610 ink cyan cartridge release button is broken so

Customer Question

epson xp 610 ink cyan cartridge release button is broken so I cannot replace it . Is there another way to release it ???
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
No sorry, its the only method. Can you not drill a small drill bit into it and then release it that way? Or you cannot get to it at all?
Please let me know.
Customer: replied 2 years ago.
where would I need to drill ?
Expert:  Richard replied 2 years ago.
into the piece that it broke off from, can you still see it?
Customer: replied 2 years ago.
It is in my hand
Expert:  Richard replied 2 years ago.
ok, but thats the bit that has broken off, but I am referring to the base, that it was connected to in the printer.
Customer: replied 2 years ago.
Can't see it
Expert:  Richard replied 2 years ago.
Ok, if you could still see it you could put a small drill bit or screw into it to use this, but if you cannot see it then the only option would be to take it into a computer store.
They would then need to order in the lever, dissemble the unit and replace it.
Customer: replied 2 years ago.
Cheers ***** *****
Expert:  Richard replied 2 years ago.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the smiley faces then submit so I am credited, that would be greatly appreciated.
Thank you