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Nathan
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Computer networking/repair. 20+ years experience printer repair
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Kodak esp 3.2 my printer will not switch on
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Kodak esp 3.2 my printer will not switch on
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Expert:
Nathan
replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Are you seeing any signs of life from it at all? Lights/display, beeping or clicking sounds, etc?
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Expert:
Nathan
replied 2 years ago.
It is imperative that you reply back to me here, on your original question only, please.Posting new/duplicate questions costs you more and hinders my ability to reply.Please reply back here on this page when ready.Nathan
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Customer:
replied 2 years ago.
no
Expert:
Nathan
replied 2 years ago.
Thank you for confirming. Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty power supply or logic board. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).This could also be the result of age related wear and tear, as a 2012 model, that type of failure wouldn’t be surprising as this machine was designed and built for only a 3 year service life.These Kodaks are widely regarded as some of the worst printers ever made, they were very poorly designed and built and have very high failure rates. They were so bad that Kodak nearly went bankrupt supporting all the warranty claims, and stopped making inkjets entirely shortly after this model. There is one step you can take here, both as a possible fix, as well as a diagnostic evaluationunplug power at the wall outletwait 5 minutespress and hold the power/on button for 60+ secondskeep holding while plugging back in, and for another 60 seconds after, then releaseIf this reset process does not work, it would unfortunately confirm an internal hardware failure.This is something that would require repairs to correct; at that point it is time for a new printer. While it can be fixed, it is not practical to do so. You'd be in the $150 range to have the internal power supply replaced, and a logic board would run you $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.Depending how you'd like to proceed, I can help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.Best regards, ***** ***** for the news,Nathan
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Customer:
replied 2 years ago.
thank you Nathan I will probably buy a new printer cheers b.
Expert:
Nathan
replied 2 years ago.
You're welcome, and best of luck to you.If looking for a replacement, I’d recommend any of the Epson workforce series printers. They tend to be very reliable, are easy to set up and use, have good print quality, and reasonably priced ink. Example: http://amzn.to/1nxc4II or http://amzn.to/1nxc8Z5Note that these, like all consumer grade inkjet printers, are designed to be low cost and are essentially disposable after a few years, subsidized by the high cost of ink cartridges. If you wish to have a better quality and longer lasting printer, that comes with years worth of ink up front, consider the Epson ecotank models instead: http://amzn.to/1nxcejvAlternately, for a more business/commercial grade product that will be rated for a 5 year life, consider a laser printer. Lasers cost more up front also, but a toner cartridge can last for thousands of pages. A black only all in one laser is around $125: http://amzn.to/1nxcpv2while a color model is about twice that: http://amzn.to/1nxcnn0 If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan. Thank you, ***** ***** a good day,Nathan
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