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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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Why is my printer continuously printing unwanted Disney drawings

Customer Question

Why is my printer continuously printing unwanted Disney drawings ?
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** am sorry to hear you are having this problem. What model printer is this? What version of windows or mac is on the computer?
Customer: replied 1 year ago.
Expert:  Freddy M. replied 1 year ago.
Thank you, ***** ***** is the printer? It should be on the machine itself somewhere.
Expert:  Freddy M. replied 1 year ago.
Try this and let me know what happens.Hold down the windows button between ctrl and alt on the left side of the keyboard.While holding it down tap R and a run box will open.In that box type in services.msc and click on ok.In a few seconds a window will open.On the right side find print spooler in the list, it should be there or you would not be able to send prints.Double click on it and another window will open.In that window click on the stop button, wait 2 minutes and then in that same window click on the start button.Once started close all those windows and try to print something.If this did not work please reply to me here before rating and let me know so we can continue.If it did work please don't forget to leave a positive rating for my help it is greatly appreciated.