How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 12062
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
Type Your Printers Question Here...
Russell H. is online now

Epson Stylus D88 - I put a new black cartridge in two days

This answer was rated:

Epson Stylus D88 - I put a new black cartridge in two days ago. Now, when I switch on, I get the ink light & paper light flashing together but no green light at the 'on' switch.
Not had this happen before! Printer is about 10 years old!
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. At 10 years old, your printer might simply be 'broken', unfortunately. 10 years old is near a record time for a printer to work. That light combination signifies a severe-enough error. Is your printer plugged in to a surge protector, or is it plugged directly into the mains on the wall ? Check on your printer as it reports itself to your computer, though the Epson Status Monitor on your computer - what does that indicate? Check for a paper jam in the paper path through your printer. Also, was the ink cartridge an Epson-OEM-original cartridge?
Russell H. and 2 other Printers Specialists are ready to help you
Customer: replied 1 year ago.
Thanks, Russell – that’s fine; no more questions.
Thank you for consulting feel welcome to return at any time, and as needed, to ask another question, in any one of our numerous categories.