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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 44598
Experience:  15 years consulting in the IT industry with Printing engineering
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Wifi printer verite- how can i clear printer paper jam

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wifi printer verite- how can i clear printer paper jam

Hi there and welcome

Can you provide me please the make and model of the printer?

Thank you

Customer: replied 1 year ago.
kodak wifi verite 55/10
Customer: replied 1 year ago.
no

Thanks

If you open the printer where the ink goes in, can you see the paper there jammed up?

Customer: replied 1 year ago.
no, and cartridges are at opposite end of carriage

So they are not moving at all?

Customer: replied 1 year ago.
No thanks - how can i access printer to free paper and cartridge

Can you reply to my question please?

I will repeat

The cartridges are not moving at all?

Customer: replied 1 year ago.
no, paper appears to be around cartridge also

ok, but when you open the printer you will see any paper jammed there.

Your saying you do not see this?

Customer: replied 1 year ago.
i cansee paper appears to be over end of cartridge carrier

ok, remove it and tell me if it then allows it to print please.

Customer: replied 1 year ago.
my view is through front of printer case only , and cannot reach paper via opening, which is why i asked how i can
access printer via rear of printer.

You can only access it via the front.

User needle nose pliers or tweezers to reach it and slowly and carefully pull the paper out. It will come out but do not do it too fast else you will rip it.

Let me know how you go please.

Customer: replied 1 year ago.
ok.-willfollow your advice-willgetlongnose pliers, and advise if successful.

thank you, ***** ***** me know the results

Customer: replied 1 year ago.
Thanks, ***** ***** paper [with some difficulty] and cartridge carrier still at end of carrier, presumably, if i switch
on it will return to correct position, /??

it should, but power it off, remove the power, put it back in, turn it on and tell me if it functions please

Customer: replied 1 year ago.
carriage returned ok, so, hopefully, have put paper in carrier, and it will print copy??????

should be ok, try to print and let me know results please

Customer: replied 1 year ago.
Great, just printed 4 page recipe, and all OK. SO THANKS Richard.
hope ca n stay ok now-original inext to acnstructions for clearnce on printer, says 'clearnext to 'ac' entrance ????
back to you for clear
Stan

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