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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Just had my laptop upgraded to windows 10 now my Dell 305 v

Customer Question

Just had my laptop upgraded to windows 10 now my Dell 305 v printer won't print. Shows 16 documents in queue. Help
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi William. Welcome to justanswer.

As you have upgraded your operating system, the drivers for your printers have become outdated. You will need to install the new compatible drivers for windows 10. But Dell has not released any drivers yet for Windows 10. As an alternative installing older Windows printer drivers in compatibility mode may work in the meantime, some or all of the printer functionality may still work with Windows 10.

First remove any existing printer from your laptop.