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nathan_mills, Technician
Category: Printers
Satisfied Customers: 647
Experience:  Efficient Technician with more than 30 years of Experience.
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HP Deskjet 3000 will not print from Windows 10

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HP Deskjet 3000 will not print from Windows 10

Hi John. Welcome to justanswer.

You need to update the drivers of your printer which are compatible with Windows 10. If you want me to install them for you then there is an option of Secure Remote Assistance. Else I will give you the link and you will need to install them by yourself.

Customer: replied 1 year ago.
Hi...let me have the link and I will try myself..Thanks

CLICK HERE and install the Full Feature Software and Driver

If you get any difficulty then do let me know.

Customer: replied 1 year ago.
Hi, Done that and it has come uo `500.Internal Server Error`

When is this error coming up? Are you able to download the file?

Customer: replied 1 year ago.
I downloaded the file and at the end the error came up

When you click on Download, choose DOWNLOAD ONLY (the second option). Reload that page and choose it.

Customer: replied 1 year ago.
Hi..I cannot seem to Download Only it is Highlighted, but if I click on it nothing happens

You have to click on the circular dot in front of Download only

Then click Next

Are you able to download now?

Customer: replied 1 year ago.
Hi, Got you back I lost all and got you back from e/mail. I cannot find a download only with a dot in front, I must not have done things correrctly, and still cannot print.

Do you want me to install that for you. If I cannot solve your issue, you will get a refund.

Customer: replied 1 year ago.
I want the printer working so go ahead.

Accept this offer.

nathan_mills and other Printers Specialists are ready to help you

Once you click the link
You will be redirected to a page. Press I Agree and a file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.