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Nathan, Engineer
Category: Printers
Satisfied Customers: 28963
Experience:  Computer networking/repair. 20+ years experience printer repair
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Unable to print from internet number 36 appears on printer

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Unable to print from internet number 36 appears on printer window
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: Did you receive the message about the funny grinding noise. The window tells me that the paper is jammed but it isn't. I have done opening the back co ver tec.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me the model of the printer?

Nathan and other Printers Specialists are ready to help you
Customer: replied 1 year ago.
Brother DCP-J315WThis is the first time for me to do this - please bear this in mind and I am an older person. Help

Thank you for the information.

Another tech will initiate the remote session with you.