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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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How do I copy a document? I have put it on the scanner, and

Customer Question

How do I copy a document? I have put it on the scanner, and touched the Copy icon on the screen . It says scanning - and then nothing. There is paper loaded
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi Caroline. Welcome to justanswer.

You need to install some software on your system.

Opt for Secure Remote Assistance so that I can install them in your system.