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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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How do I ensure that my system always selects" Canon easy

Customer Question

How do I ensure that my system always selects " Canon easy photo print " software to print stored photos ??
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi Barrie. Welcome to justanswer.

Set the printing preferences to High quality to get the best results. If you want then I can do that for you if you choose Secure Remote Assistance.

Customer: replied 1 year ago.
Am unable to select high quality under printer settings.
It stays fixed at "standard" default.
I do not want to get into any additional costs by remote access
Expert:  nathan_mills replied 1 year ago.

Barrie, if you choose remote assistance, it will be easier for me to solve the problem. And I assure you that if the problem is not resolved then the amount you are charged will be refunded. Let me know how you would like to proceed.

Customer: replied 1 year ago.
Nathan, what will be the charge ?
£18 plus £22 or just £22 ??
Expert:  nathan_mills replied 1 year ago.

The charge will be 18+ the amount for remote assistance. I will drop the amount to £18 for remote assistance.