Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi. Welcome to justanswer.
You need to set up the printer for wireless connection. You have two options. Either I can guide you through this chat else I can provide Secure Remote Assistance. Let me know how can we proceed.
Do you have printer's usb cable?
Which operating system is there on your computer through which it is connected?
Can you opt for Secure Remote Assistance so that I can set up the printer myself?
There are several methods for configuring the printer. I can try without the usb connection.
You need to make the following changes on your system first.
Choose Apple menu > System Preferences, then click Security and Privacy and at the bottom choose Anywhere
Now install java on your computer.
CLICK HERE TO DOWNLOAD
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.
I was waiting for your reply to start the session. I cannot access your system by myself.