Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome Simon
First, is the software actually running from the disk when you put it in?
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect