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Richard, Engineer
Category: Printers
Satisfied Customers: 43277
Experience:  15 years consulting in the IT industry with Printing engineering
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I have a Kodak ESP 3.2a all in one printer which has not

Customer Question

Hello, good morning....
I have a Kodak ESP 3.2a all in one printer which has not been too problematic until today. The paper just seems to be going through the machine and nothing is being printed, even the e-mails received. I now have approx 1149 pages in the spooler! Oh dear!
I have tried the 'Reset to default'/wi-fi thing twice to no effect.
Your expert help is now requested.
Alison *******
NB: I am a Disabled OAP and the printer is located upstairs in my bedroom.
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please