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nathan_mills, Technician
Category: Printers
Satisfied Customers: 647
Experience:  Efficient Technician with more than 30 years of Experience.
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I cant print on my printer from my Lenovo laptop.

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I cant print on my printer from my Lenovo laptop.

Hi Connor. Welcome to justanswer.

Were you able to print from your laptop previously?

nathan_mills and 3 other Printers Specialists are ready to help you
Customer: replied 1 year ago.
Hi I've just realised I wrote print I meant scan. I need to scan a document from my printer to my laptop

Once you click this link below on your computer
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

No problem. I will resolve the issue. Just run the file which has been downloaded

You need to click the blue text and then run the file which gets downloaded so that I can connect to you