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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I can't print. It always says busy, then print failed. I

Customer Question

I can't print. It always says busy, then print failed. I couldn't find anything in the manual about this and my son check again that everything was put together correctly. Can you help me please so I can print photos of my new granddaughter?
Submitted: 1 year ago.
Category: Printers
Expert:  Lorenz Vauck replied 1 year ago.

Dear *****,

thank you very much for your question. My name is***** and I will be assisting you today. I also congratulate about your new granddaughter! :)

Would you be interested in letting me analyze and solve this problem for you directly at your computer via a remote connection?

Thanks for your patience and best regards,

Lorenz Vauck