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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Ive' sent £20 but not had any help Assistant: What's the

Customer Question

Ive' sent £20 but not had any help
Assistant: What's the make/model number of your printer? How old is it?
Customer: Kodak ESP C110 approx. 5years
Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows10
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: I'm not sure I've been in hospital and am now back on computer
Assistant: Is there anything else important you think the Printer Technician should know?
Customer: I just get a black line with two white lines in the middle I have already sent the £20
Submitted: 8 months ago.
Category: Printers
Expert:  KamilAnwar1 replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks