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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I had connected it but now the system tells me installation

Customer Question

i had connected it but now the system tells me installation was incomplete due to being on a metered network. I dont know2 what this means and it now seems i have removed the relevant device
Assistant: What's the make/model number of your printer? How old is it?
Customer: sx4254 approx 5years old
Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: i dont useit often but it was fine last time i used it
Assistant: Is there anything else the Printer Technician should be aware of?
Customer: dont think so
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
Did your printer ever work even once, on this network?

And, what sort of network or wireless is it, please?