How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Printers
Satisfied Customers: 45395
Experience:  15 years consulting in the IT industry with Printing engineering
Type Your Printers Question Here...
Richard is online now

Not able to pint even though connected with a usb got to

This answer was rated:

hi - not able to pint even though connected with a usb got to print test pag - but all other pages are blank
Assistant: What's the make/model number of your printer? How old is it?
Customer: itis a kodak c315
Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: to be honest it's my dad's computer and it hasn't worked for agaes
Assistant: Is there anything else important you think the Printer Technician should know?
Customer: nope

Hi there and welcome

Can you tell me please when this problem started?

Thank you

Richard and other Printers Specialists are ready to help you
Customer: replied 6 months ago.
Hi Richard- sorting my dad's computer out -
it may have been when he upgraded to windows 10