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Engineer1010
Engineer1010, Engineer
Category: Printers
Satisfied Customers: 2692
Experience:  MS Electrical and Computer Engg.
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My printer is a Canon Pixma 3500 series. Paper has jammed in

Customer Question

My printer is a Canon Pixma 3500 series. Paper has jammed in the machine. How do I clear the jam?
Submitted: 7 months ago.
Category: Printers
Expert:  Jess replied 7 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Is it a PIXMA MG3500? Or is it Pimxa IP3500?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess