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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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The screen shows that - that an ink pad needs service

Customer Question

The screen shows that - that an ink pad needs service
Assistant: What's the make/model number of your printer? How old is it?
Customer: XP 510 - about 3 years ?
Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Now I'm sure what you are asking for - I only have an apple I.pad
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: Only last night - it was indicating that the ink was getting low
Assistant: Is there anything else the Printer Technician should be aware of?
Customer: Only that I'm 80 years old and not very conversant with technical terms!!!!!
Submitted: 3 months ago.
Category: Printers
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one.