Printer Repair Questions? Ask IT Technicians for Answers ASAP
.Turn printer offThen move the print head by hand.It should move freely, if it does not it is damaged.Move it back and forth across the bar a few timesThen move it one more time to the middle of the barPlug the machine back in and turn it on.Give it a few minutes to detect the print head and re-calibrate it.
Also make sure nothing is blocking your paper path or any loose paper that might be inside the printer.
Since you have done all of the above have you tried uninstalling and reinstalling printer. Also make sure all of your drivers are updated for the printer.
Also take out the ink, turn off the printer, then turn it back on and insert the ink back in.
Have you tried disconnecting the power cord then reconnecting it back.
Both codes are coming out on Canon printers. Both codes deal with everything we have done above.
At this point I have researched more and everyone that has gotten code has had to either return the model or invested in a new one.
We have tried everything there is to get rid of the codes.
The only other thing you can do is this which I am pretty sure you have done:
Turn off the printer and disconnect the power cord and USB cable.2. Remove paper from the automatic sheet feeder (in the back).3. Gently pull jammed paper out, if any.3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.5. Check ASF with a bright light to check for obstructions. Remove any if found.6. Open the rear cover to check if the paper is jammed.7. Pull out the cassette and check if the paper is jammed inside the cassette area.8. Load paper back into the ASF or cassette.9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)
Yes they are getting a lot of those codes and customers are returning them. If you have tried all of the above instructions I am sorry to say you might have to invest in a new one (different from Canon).
Please RATE 4 stars or above and I will close the ticket.