That error can be caused by various factors in practice. Here are the things to do, in brief summary, to try to fix it yourself, before either replacing the printer or having it service-repaired:
- pull the power plug on it, disconnect it from the computer if it has an USB cable leading to it (or if a wireless printer, shut down the computer that prints to it) ...and then leave it that way for an hour, then try it again.
- check that there is nothing obstructing the cartridge carrier/carriage from moving freely back and forth - gently try to move the carriage, while it is Off and unplugged, but don't force it, after examining the interior of the printer for loose parts, packing material, paper scraps, etc. that might be obstructing it. Also check for a cartridge that might not be well-seated, which can sometimes cause this error by blocking the cartridge carrier / carriage motion.
- after that, you can also try doing an uninstall of the Epson XP-322 printer's drivers, then restart the computer, then install the Epson XP-322 printer's drivers afresh.
After which, if the error persists obstinately, you have a printer whose carriage is sensed (probably correctly) as not moving in response to the printer's efforts to move it - and whether circuitry or mechanical failure, it will need to be either replaced or service-repaired.
(How old is your printer? if within a year of its purchase date, that would give you warranty-covered free-of-charge repair by Epson as a way to deal with the problem. Let me know if that's the case and I will give you the specifics of how to get that process going.)
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