Printer Repair Questions? Ask IT Technicians for Answers ASAP
My name is David.
Since the printer was just recently working, I recommend a power reset as
that will drain errors from memory and may resolve the issue. Unplug the
printer power cord and unplug all peripherals. Then leave the printer for
about 5 minutes to let all power drain. Then plug the printer power cord
into a wall socket (not a surge protector or power strip) and then plug the
printer back into all peripherals. Then power up the printer and test to see
if the issue is resolved.
Please let me know the result and if you need further assistance.