Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
please power the printer off, open up the rear compartment/cover at the back of the printer, and check carefully there for any paper jams or debris, and remove.
Put the cover back on, turn the printer back on and let me know the results.
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A paper jam is exactly what I was suggesting the problem was. That error code is related to a paper jam toward the back and is most easily accessed from the back.
Glad it is working again for you.