How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Printers
Satisfied Customers: 10648
Experience:  Computer specialist
62741268
Type Your Printers Question Here...
Randy Computer Tech is online now

I have a photosmart 140. When i enter an sd card the printer

Customer Question

I have a photosmart 140. When i enter an sd card the printer gives an card access error code. How do i get around this.
Submitted: 5 months ago.
Category: Printers
Randy Computer Tech
Expert:  Randy Computer Tech replied 5 months ago.

Hi,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

Make sure the sd card has the lock on the side in the up position, that will be unlocked with the slide closest to the end that inserts first.

Ask Your Own Computer Question
Customer: replied 5 months ago.
Makes no difference
Expert:  Randy Computer Tech replied 5 months ago.

okay, have you tried a different sd card?

That will let us know if it a hardware or firmware issue with the printer or if it is just an issue with that particular sd card.

Ask Your Own Computer Question
Customer: replied 5 months ago.
Cannot continue this evening. Will try to find another card tomorrow. Thanks for so far.
Expert:  Randy Computer Tech replied 5 months ago.

okay, sounds good.

Ask Your Own Computer Question
Customer: replied 5 months ago.
This is the only sd card i have. My current project will need to be shelved untill i can get to the shops or borrow a loaded one from my son. Thanks for your help Randy this has set my brain working in another direction to my previous thoughts.
Expert:  Randy Computer Tech replied 5 months ago.
Your welcome!
Ask Your Own Computer Question
Expert:  Randy Computer Tech replied 5 months ago.

hope I have earned a 5 star rating!

Please let me know if you need any other assistance.

Also, please take a moment to rate my service by choosing one of the stars at the top and click on submit.

Thank you very much!

Ask Your Own Computer Question