Printer Repair Questions? Ask IT Technicians for Answers ASAP
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This often suggests a hardware fault with the print head, is this issue present when printing colour as well as black?
Sorry for the delay I work across a number of questions so not able to respond straight away.
The offers for additional services such as phone calls are just automated adverts you can discard them.
We offer a money back guarantee if your not happy with the service I provide, so you need not worry about being conned.
With regard to your question your payment has enabled for you to get put through to me where I can assist you in fault finding, at which point I can give you options for you to decide if you then want to repair it your self, send it off to repair or put the repair cost towards a new machine.
How did you get on printing in colour?