Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
Can you please tell me which program you are using to scan with?
Please let me know
yes it is, how exactly do you scan?
You are doing a copy not a scan.
Did you install the software for the printer?
ok, look for the program called Canon Scan, open it and can within this, this allows you to save it to a PDF file
Let me know how you go please
yes, thats the scanning software, did you perform the scan as I requested?
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