How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer1010 Your Own Question
Engineer1010, Engineer
Category: Printers
Satisfied Customers: 2692
Experience:  MS Electrical and Computer Engg.
Type Your Printers Question Here...
Engineer1010 is online now

I have a Canon MG 3650 printer and a Acer Chromebook

Customer Question

Hi i have a Canon MG 3650 printer and a Acer Chromebook CB3-431 . I am having problems setting the printer up I have followed the Canon setup proceedier for this model, but i still cant get it to print . I purchased the printer from PC world ,hear in and they assured me this was the correct printer for Chrome book. I dont know if the printer is on line but i have followed Set up instructions for europe . Is thi the right printer for Chromebook ,or would you advise another model, (this is the second mg3650 i have bought and had the same trouble so i thought it was faulty) Can you Help.
Submitted: 8 months ago.
Category: Printers
Expert:  Joel Kalman replied 8 months ago.

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Expert:  Joel Kalman replied 8 months ago.

To set up this printer on a wireless network you will need a usb printer cable. It is required for temporary use to configure the wireless interface on the printer. A usb printer cable has a flat connector on one end and a square connector on the other end. You can purchase one at any convenience store for about $10US. Please let me know when you have a printer cable and are ready to continue.