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Richard Hill
Richard Hill, Computer Enthusiast
Category: Printers
Satisfied Customers: 942
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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Epson ET-2750 has stopped printing from my laptop. ~Wi fi

Customer Question

Epson ET-2750 has stopped printing from my laptop. ~Wi fi connections are working
Assistant: What's the brand and model of your printer?
Customer: Epson ET 2750 - 416263
Assistant: How long has this been going on with your printer?
Customer: Since I returned from overseas last week. Prior to this there were no problems
Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I think Windows updated the other day but not sure
Assistant: Anything else you want the Printer Expert to know before I connect you?
Customer: No - just a simple I hope solution
Submitted: 11 days ago.
Category: Printers
Expert:  Richard Hill replied 11 days ago.

Hi,

Please try turning off the printer and your router at the mains socket for 30 seconds, turn both back on and try again.

Best Regards,

Rich

Customer: replied 11 days ago.
Tried that numerous times. Message on laptop states "printer needs intervention"
Expert:  Richard Hill replied 11 days ago.

Hi,

Are there any jobs in the print queue?

If so, try re-starting or cancelling these, then re-start the laptop and try printing again.

Best Regards,

Rich

Expert:  Richard Hill replied 10 days ago.

Hi,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive star rating would be much appreciated.

Best Regards,

Rich