How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer1010 Your Own Question
Engineer1010
Engineer1010, Engineer
Category: Printers
Satisfied Customers: 2692
Experience:  MS Electrical and Computer Engg.
16465236
Type Your Printers Question Here...
Engineer1010 is online now

Printer saying cannot print Assistant: How are you

Customer Question

Printer saying cannot print
Assistant: How are you connecting to your printer: wirelessly or by USB?
Customer: We have changed internet
Assistant: When did you last update the printer driver software?
Customer: It’s been a while
Assistant: Anything else you want the Printer Expert to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: Printers
Expert:  Shefin replied 13 days ago.

Hi, my name isCustomerand welcome to JustAnswer. I'll be the one to assist you with your question regarding your printer.

May I know the make and model number of your printer?

May I know the operating system you are using? Is it Windows 10?

Do you have a printer USB cable with you? Just for setting up wireless.

Are you able to copy like Xerox (photocopy) without using the computer?

Thank you.

Customer/p>