Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, this is Shiva and I will be helping you with your issue today.I understand that you are facing difficulties with setting up your printer on your New Mac computer. I would be glad to assist you.
Please reply back when you are ready to proceed with the troubleshooting.
If the device is already on the same network, please follow the steps provided in the below video to add the printer on your new device
If the device is not detected, below is the link with instructions to configure the network on printer using Printer Control panel.
Please let me know if you face any difficulties. I would be glad to assist you further. I would also be able to provide you free remote assistance session to help you fix the issue.
I look forward for your reply to assist you further.
I would be able to assist you quickly over a remote assistance session. Please let me know if you are okay with that.
Please ensure all the 3 devices your Old mac, New mac and printer are on same network.
Add the printer on both the computers using the steps mentioned in the below video.
If I have fully answered your question, please take a moment to scroll up the page and provide a 5 star rating. If you have additional concerns, please use the reply box and let me know so I can further assist you.
Please click on below link to download the remote assistance tool
A small file will download, please run/open the file to connect.Please let me know if you face any difficulties while downloading or running the remote assistance tool.
You are welcome. Please feel free to reply back anytime for further assistance. Have a great day!!