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Category: Printers
Satisfied Customers: 526
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For some reason my wont scan documents. Epson ET-2550,

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For some reason my wont scan documents.
JA: What's the brand and model of your product?
Customer: Epson ET-2550
JA: What have you tried so far?
Customer: nothing it tells me "it cant connect" to scan, but it prints fine .
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No.

Hi this is Kaushik, I will assist you with the issue.

Is the scanner connected to the computer via a wireless connection or using a USB cable?

Customer: replied 2 months ago.
Customer: replied 2 months ago.

Is it the same while printing too or just while scanning?

Customer: replied 2 months ago.
Just when scanning

Shall I go ahead and remotely access the computer to check on the issue and get it resolved?

Customer: replied 2 months ago.

Please click on the below link and select JOIN option. A file will be downloaded. Please install the downloaded file to establish remote connection.

I am glad that I was able to get the issue resolved.

If my support was helpful, can you please provide me a rating in our page?. Your rating is very important to me.

Kausik and 2 other Printers Specialists are ready to help you