Printer Repair Questions? Ask IT Technicians for Answers ASAP
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, now try to print and tell me what happens please
I see you requested a phone call but it will be best for you if I connect to your computer instead to resolve this, which I will do for the same price as the call, is this agreeable for you?
Please click this link
and open the file that downloads
No, they do not call, and internet is not compromised, pleaseclick on share screen