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Engineer1010
Engineer1010, Engineer
Category: Printers
Satisfied Customers: 2692
Experience:  MS Electrical and Computer Engg.
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I mistook a warning of low ink for a warning there was a

Customer Question

I mistook a warning of low ink for a warning there was a fault. In trying to correct the fault I used excess black int. I am now running very low. Can I be sent a replacement cartridge, please?
JA: What's the brand and model of your printer?
Customer: HP ENVY 4500
JA: How long has this been going on with your printer?
Customer: 2 to 3 days
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: To-day?
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Printers
Expert:  Ameen Khan replied 1 month ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

FOLLOW UP QUESTION -> do you have instant ink subscription?

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If you don't see a reply from me - please wait - i will reply as soon as I see it