Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.I’m sorry to hear you're having trouble with your printer.
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement.
How old is the printer?
Without the information I requested. I can only give you a general answer, But I hope this helps
Can you please turn off the printer remove the power to the printer unplug it from the power socket.
Then wait 10 minutes,connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
I hope this can be helpful, give it a try and please feel free to reply here in case you need anything else.
Please follow this instruction
Turn the machine off and unplug it.Then by hand move the print head (cradle) by hand.It should move freely, if it does not it is damaged.Move it back and forth across the bar 3 or 4 times.Then leave it in the middle of the bar.Plug the machine back in and turn it on.Give it a minute or two to detect the print head in the middle and recalibrate it.
If still not working.
it is at/past its 6-year service life, so this type of failure is not surprising.
While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the absorber pad which costs about $85; i. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.
Apologies for the news,
Canon printers use small, spongy pads to absorb excess ink that accumulates while printing and cleaning the print heads. When these pads are saturated. Cleaning or repairing it will be so messy.