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Pradeep Kumar S
Pradeep Kumar S, Engineer
Category: Printers
Satisfied Customers: 1476
Experience:  Sr. Technical Support Specialist at Pradeep Kumar S
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The HP Desk jet 3750 will not scan, No I cannot see any

Customer Question

The HP Desk jet 3750 will not scan
JA: Is there an error code on your printer when you try to scan?
Customer: No I cannot see any error message
JA: When did you last update the printer driver software?
Customer: When I bought the printer 2 weeks ago
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No Thank you!
Submitted: 3 months ago.
Category: Printers
Expert:  Pradeep Kumar S replied 3 months ago.

Hi, this is Pradeep ,You have reached Just Answer which is a Paid Question and Answer site. and I will be helping you with your “HP deskjet 3750 scan ” issue today.

Customer: replied 3 months ago.
How can I get the scanner to work ?
Expert:  Pradeep Kumar S replied 3 months ago.

Thank you for your response!! As i understand you are not bale to scan on HP 3750.Correct?

Customer: replied 3 months ago.
Correct
Expert:  Pradeep Kumar S replied 3 months ago.

OK. Are you using Mac or windows?

Customer: replied 3 months ago.
Mac
Expert:  Pradeep Kumar S replied 3 months ago.

Step 1: Install the HP Easy Scan app

Make sure HP Easy Scan is installed on the Mac, and then set up the printer connection.

  1. Make sure your printer is on and connected to your Mac with a USB cable or local wireless network.

  2. Open Finder , select Applications, and then look for HP Easy Scan.

    • If HP Easy Scan displays in the list, open it. On the upper bar, click HP Easy Scan, and then click Check for Updates. Download any available updates, and then reopen the app.

    • If HP Easy Scan does not display, download and install the HP Easy Scan app from the App Store, and then open the app.

  3. In HP Easy Scan, click the Scanner drop-down menu, and then select your printer.