Printer Repair Questions? Ask IT Technicians for Answers ASAP
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I am sorry to hear that you are having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Is this the same computer to which the printer is connected?
May I know if you are still connected with me?
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Sure. May I know since how long are you facing this issue?
May I know if you are getting any error message while printing and May I know if you have tried any troubleshooting steps to fix the issue?
Can you please try to restart your printer and see if it gets detected?
Okay. Let me know once done.
Sure, let me know once you are done.
Try to remove the USB chord connected to printer and the computer and re insert it.
May I know the make and model of the printer you are using?
Okay. May I know the make and model of the printer you are using?
May I know if you are using a Windows computer or a MAC computer?
Please try to follow the steps in the below link and see if you were able to fix the issue. Let me know if you find any difficulty.
Please try to follow the solution number 6 and see if you are able to fix the issue.
Unfortunately, I am out of ideas on this issue so I will send it back to the expert pool. So, other technicians will get an opportunity to help you to fix the issue.
You do not need to do anything and the next expert can read our previous conversation.
Hi, this is Rahul and I will be helping you with your issue today. To make sure I am giving you the correct solutions,i understand that you are facing issues with your Printer , Correct ?